Start with the awkward part
Tell us what you sell, where the piece has to stand or ship, and what has gone wrong with a previous pack or display. That is the brief. A style code is welcome. A sketch is welcome when you do not have one.
Size, material, and the parts that matter
Width, depth, and height are the size we price. Material is corrugated or ICB when you know which. Shelves, steps, and how the unit opens are design notes, not decorations.
Next to the graphics
A structure and its print are one job when the file has to land on a real face. The artwork page covers files. This page covers the form those files have to fit.
A sample, if the job needs one
Whether a cut sample or a prototype is part of the quote: [Prototype]. A software list and a sample lab are not published.
What you should leave with
A confirmed type and a confirmed size. Until you confirm both, the request is still a request.
Send the size. We will price it.
Quantity and material help. A file helps if you have one. The reply is a quote.